ReQuLe: Read. Quiz. Learn.

Version: 1.0
Effective date: 6 October 2026
Last updated: 6 October 2026

1. About this policy and who we are

This Privacy Policy explains how Bharat Shori trading as ReQuLe (ABN 24 406 235 366) (“ReQuLe”, “we”, “us” or “our”) collects, uses, stores, discloses and protects personal information when you use the ReQuLe website and application at requle.com and related services.

ReQuLe is an online learning platform that helps users organise learning topics, practise through questions and track their learning progress.

We aim to handle personal information in accordance with the Australian Privacy Principles (APPs) and other applicable privacy laws. The Privacy Act 1988 (Cth) contains exemptions that may apply to some small businesses, so our lawyer should confirm the precise legal basis on which the APPs apply to ReQuLe.

Nothing in this Privacy Policy is intended to exclude or limit rights you may have under applicable law.

2. Personal information we collect

We collect information reasonably necessary to operate ReQuLe, provide the services, maintain security, process subscriptions and support users.

Depending on how you use ReQuLe, this may include:

Account information

Name
Email address
Authentication information associated with your ReQuLe account
Information associated with Google Sign-In, where you choose that option

When you use Google Sign-In, ReQuLe receives your name and email address. ReQuLe does not receive your Google password.

Learning and account activity

This may include:

Topics and skills in your learning library
Quiz and learning progress
Answers and results associated with quizzes
Notes and other content you choose to save
Subscription status and relevant account activity
Usage information necessary to operate features and enforce service limits

Payment information

Payments are processed by Stripe.

Stripe handles payment and payment-card information on our behalf. ReQuLe does not store payment-card details in its application database.

We may receive or retain information necessary to identify your subscription and payment status, but payment-card information is handled by Stripe.

Technical and security information

We may collect technical information required to operate, secure and troubleshoot ReQuLe, such as:

Browser and device information
Application and server logs
Error and diagnostic information
Security and abuse-prevention information
Information about interactions with the service

We do not intentionally request sensitive information such as health information, political opinions, religious beliefs or similar sensitive information. Please do not include sensitive information in your notes, support requests or error reports unless it is necessary and specifically requested.

3. How we collect personal information

We may collect personal information:

Directly from you when you create an account or use ReQuLe
When you use Google Sign-In
When you subscribe to or manage a ReQuLe subscription
When you create notes, select topics or use learning features
When you contact us for support
Automatically through application operation, security logging and diagnostics
Through analytics technologies where you have provided the required consent

We do not purchase personal information about you from data brokers.

4. How we use personal information

We may use personal information to:

Create and manage your ReQuLe account
Provide learning and subscription services
Maintain your learning library, notes and progress
Process and manage subscriptions and payments
Send account, service and security communications
Respond to support requests
Monitor and improve service reliability and performance
Detect, investigate and prevent fraud, abuse and security incidents
Enforce our Terms of Use
Understand service usage and improve ReQuLe
Meet legal, regulatory, accounting and record-keeping requirements
Send marketing communications where permitted and where you have provided the required consent

We do not sell your personal information.

5. AI-generated content and automated processes

AI-generated learning content

ReQuLe uses artificial intelligence to assist with generating learning content, including topics, questions and related educational material.

ReQuLe does not provide users with an open-ended AI prompt facility. Users select or search for existing skills and topics within ReQuLe.

For AI content generation, ReQuLe may send topic or category names to our AI service provider, Groq.

We do not send the following to Groq as part of this content-generation process:

Your name
Your email address
Your private notes
Your quiz answers
Your learning history
Your error reports
Other directly identifying personal information

We do not use your private notes, quiz answers or personal learning activity to generate content for other users.

AI-generated content may contain errors, omissions or inaccuracies. You should use your own judgement when relying on educational content provided by ReQuLe.

Automated processes

ReQuLe uses automated processes to operate the service, including:

Applying account and subscription rules
Applying daily usage limits
Selecting or presenting learning content
Detecting potential misuse or automated access
Identifying technical or security issues
Supporting account restrictions where misuse or security risks are detected

Where an automated process may result in a significant restriction of your access to ReQuLe, we may provide an opportunity for human review where appropriate.

From 10 December 2026, Australian Privacy Principle requirements concerning certain automated decisions will apply to APP entities where the relevant statutory conditions are met. ReQuLe will maintain this section and its practices so that they reflect applicable legal requirements.

6. Cookies and analytics

ReQuLe may use cookies and similar technologies necessary to operate the website and application.

We also use Google Analytics to understand how users interact with ReQuLe and to improve the service.

Google Analytics does not run before the user has provided the required consent through our consent mechanism.

You can manage applicable cookie and analytics preferences through the controls made available by ReQuLe.

7. Who we share personal information with

We use selected third-party service providers to operate ReQuLe.

These providers may process information on our behalf for authorised purposes. We take reasonable steps to ensure that providers handling personal information do so subject to appropriate contractual, security and legal requirements.

Our current key service providers include:

Provider	Purpose
Vercel	Hosting and application delivery
Neon	Application database and data storage
Google / Google Sign-In	Authentication and account sign-in
Stripe	Subscription and payment processing
Resend	Account and service email delivery
Groq	AI-assisted generation of learning content
Sentry	Application error and technical diagnostics
Google Analytics	Website and service analytics, after consent

Neon

Our production application database is hosted by Neon in Sydney, Australia.

Sentry

Sentry is used for technical error and diagnostic information.

We do not intentionally send user email addresses, account identifiers or other directly identifying personal information to Sentry.

Groq

As described above, ReQuLe sends topic/category information to Groq for AI-assisted content generation. We do not send personal account information, private notes, quiz answers or learning history to Groq for this purpose.

Overseas disclosure

Some of our service providers may process information outside Australia, including in the United States and other countries or regions where those providers operate their services.

Where personal information is disclosed overseas, we take reasonable steps to address applicable privacy and contractual requirements.

The countries or locations used by individual providers may change over time as their infrastructure and services change.

8. Emails we send

We may send emails necessary to operate ReQuLe, including:

Account verification and authentication emails
Subscription and billing notifications
Trial reminders
Security notifications
Important service announcements
Responses to support requests
Other transactional communications

Transactional and service emails may be sent using Resend.

Where we send marketing communications, we will comply with applicable Australian requirements, including the Spam Act 2003 (Cth).

You can unsubscribe from marketing communications where an unsubscribe option is provided. You cannot generally opt out of essential service or security communications while maintaining an account.

9. Storage, security and retention

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, interference, modification or disclosure.

These measures may include access controls, authentication controls, encryption, secure hosting, monitoring, logging and appropriate restrictions on access to production systems.

No internet-based service can guarantee absolute security.

How long we retain information

If your free trial or Premium subscription ends, we generally retain your account, learning library, notes and learning progress for 12 months so that you can return to ReQuLe and continue your learning.

If you explicitly request account deletion, we aim to delete or de-identify your personal information within 30 days, subject to information that we are required or reasonably entitled to retain for legal, security, accounting, dispute-resolution or other legitimate purposes.

Some information may therefore remain for longer where retention is required by law or reasonably necessary for legitimate purposes.

Backups

Personal information may exist temporarily in system backups.

Backups are deleted or overwritten in accordance with the applicable backup-retention cycle.

Error reports

Technical error reports may be retained for service reliability, troubleshooting and security purposes.

Where reasonably practicable, information linking an error report directly to an individual account will be removed or de-identified when an account is deleted.

Support communications

We may retain support correspondence for as long as reasonably necessary to manage the request, resolve disputes, maintain appropriate business records and improve our support processes.

10. Your choices and privacy requests

Depending on applicable law, you may request access to personal information we hold about you and request correction of inaccurate or incomplete information.

You may also request deletion of your ReQuLe account, subject to legal and legitimate retention requirements.

Where available, you may export information directly through ReQuLe. You may also contact us to request a copy of your notes and, where reasonably available, other information associated with your account.

We may need to verify your identity before processing an access, correction or deletion request.

We will generally respond to privacy requests within a reasonable period and in accordance with applicable legal requirements.

11. Other important information

Account security

You are responsible for keeping your account credentials and access methods secure.

If you believe your account has been accessed without authorisation, contact us as soon as possible.

Children

ReQuLe is intended for users aged 18 years or older.

We do not knowingly collect personal information from children under 18 for the purpose of providing an account.

If you believe a person under 18 has created an account, please contact us.

International users

ReQuLe is operated from Australia.

If you access ReQuLe from outside Australia, privacy laws in your country or region may also apply to your use of the service.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to ReQuLe, our information-handling practices, service providers or applicable laws.

Where changes are material, we will provide appropriate notice where required.

The latest version will be published on the ReQuLe website.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve the matter.

We aim to acknowledge privacy complaints within 7 days and, where reasonably practicable, resolve them within 30 days.

If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

12. Contact us

For privacy questions, access or correction requests, deletion requests or privacy complaints:

Bharat Shori trading as ReQuLe
ABN: 24 406 235 366
Email: support@requle.com
Website: requle.com

Privacy Policy